Privacy Policy

Digital Globe Malaysia (hereinafter referred to as "we" and "our") understands the importance of privacy to you and respects your privacy. Please read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting personal data to Digital Globe Malaysia. This policy applies to the website, event system and SCRM owned and operated by Digital Globe Malaysia. This policy describes the information practices of the Digital Globe Malaysia website, including what information is collected, how it is used, with whom it is shared and how it is protected. This policy explains how your personal data will be processed, but this policy May not cover all possible data processing scenarios. The Digital Globe Malaysia website may contain links to other websites. Digital Globe Malaysia is not responsible for the privacy practices or content of these other websites. We have developed this policy to help you understand:

1. How Digital Globe Malaysia collects and uses your personal data

2. How Digital Globe Malaysia uses cookies and similar technologies

3. How Digital Globe Malaysia discloses your personal data

4. How to access or modify your personal data

5. How Digital Globe Malaysia protects your personal data

6. How Digital Globe Malaysia processes children’s personal data

7. Third-party providers and their services

8. How your personal data is transferred globally

9. How to update this policy

10. How to contact Digital Globe Malaysia

1. How Digital Globe Malaysia collects and uses your personal data

Personal data refers to information that can identify an individual when used alone or in combination with other information. This data is submitted directly to us when you use our website, products or services, and interact with us, for example, when you create a Digital Globe Malaysia account or contact us for support; or we record how you interact with us. Obtained from interactions with our websites, products or services, for example, through technologies such as cookies, or usage data received from software running on your device. Where permitted by law, we also obtain relevant data from public and commercial third-party sources. The data we collect depends on how you interact with Digital Globe Malaysia, including the websites you visit or the products and services you use, including name, gender, company name, position, address, email, phone number, login information (account number and password), photos, ID information, etc. We also collect the information you provide to us and the content of messages you send us, such as query information you enter or questions or information you provide to obtain customer service support. When you use Digital Globe Malaysia products or services, you may be required to provide your personal data. In some cases, you may choose not to provide personal data to Digital Globe Malaysia, but if you choose not to provide it, Digital Globe Malaysia may not be able to provide you with relevant products or services, or respond to or solve the problems you encounter. We may use your personal data for the following purposes:

(a) Create an account. (b) Fulfill your transaction or service request, including fulfilling orders; delivering, activating or verifying products or services; providing training and certification and managing and processing training and certification results; participating in online or offline events ; Make changes at your request or provide information you request (such as marketing materials, white papers for products or services); and provide technical support. (c) With your consent, contact you; send you information about your possible Information about products and services of interest; inviting you to participate in Digital Globe Malaysia events, market research or satisfaction surveys; or sending you marketing information. If you do not want to receive such information, you can unsubscribe at any time. (d) Send you important notifications, such as notifications for operating system or application updates and installations. (e) Provide you with a personalized user experience and personalized advertising and information. In order to help you obtain advertisements and information content that are more valuable to you, we provide you with personalized advertising and information content services that you may receive on our and our partner third-party websites, applications and other channels. More interesting advertising and information content. Personalized ad recommendation technology is a common, popular, and safe technology for moderate matching of advertising interests. We will strictly abide by the relevant provisions of laws and regulations, respect and protect user privacy. You can set and turn off this function according to the rules of the third-party platform. (f) Certify and manage suppliers and business partners, and cooperate with suppliers and business partners partners to communicate or conduct business. (g) To conduct internal audits, data analysis and research to improve our products and services. (h) To analyze business operating efficiency and measure market share. (i) In the event you choose to send us error details Troubleshoot errors below. (j) Synchronize, share and store the data you upload or download and the data required to perform uploads and downloads. (k) Protect the security of our products, services and customers or users, and implement and improve our loss prevention and anti-fraud programs. (l) Comply with and enforce applicable legal requirements, relevant industry standards or our policies. Digital Globe Malaysia may also collect and use non-identifying data. Non-identifying data is data that cannot be used to identify an individual. For example, Digital Globe Malaysia collects aggregate statistics such as website visits. Digital Globe Malaysia collects this data to understand how users use its website, products and services. Through this, Digital Globe Malaysia can improve its services and better meet customer needs. Digital Globe Malaysia may collect, use, process, transfer or disclose non-identifying data for other purposes at its sole discretion. We will endeavor to segregate your personal data and non-identifying data and use both types of data separately. If personal data is mixed with non-identifying data, it will still be treated as personal data processing. When Digital Globe Malaysia processes your personal data, we will comply with the requirements of applicable laws and process it on an appropriate lawful basis, including:

· Process your personal data for the performance of a contract when responding to your transaction or service request;

· Process your personal data based on your consent;

· We will process your personal data based on our or a third party’s legitimate interests when contacting you, conducting marketing or market research, improving our products and services, executing and improving our loss prevention and anti-fraud programs, etc. These legitimate interests include enabling us to manage and operate our business more effectively and provide our products and services; protect the security of our business, systems, products, services and customers; internal management and compliance with internal policies and procedures; Our other legitimate interests described in this policy, etc.;

· We may also process your personal data based on compliance with and enforcement of legal obligations.

2. How Digital Globe Malaysia uses cookies and similar technologies

2.1 Cookies

To ensure that the website functions properly, we sometimes store small data files called cookies on your computer or mobile device. A cookie is a plain text file that a web server stores on your computer or mobile device. The contents of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain an identifier, the site name, and some numbers and characters. With the help of cookies, websites can store data such as user preferences to better serve users. Digital Globe Malaysia's purpose of enabling cookies is the same as that of most websites or Internet service providers, which is to improve user experience. Cookies allow a website to remember a user's visits either once (using session cookies) or across multiple visits (using persistent cookies). Cookies enable websites to save settings such as language, font size and other browsing preferences on your computer or mobile device. This means that users do not need to reconfigure their user preferences every time they visit. If a website does not use cookies, the website will treat the user as a new visitor each time he opens a web page. For example, if you log into a website and then go to another page, the website will not recognize you and you will be logged out again. Digital Globe Malaysia will not use Cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. For more information about cookies, see AboutCookies.org. Additionally, we may use local storage objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. We will also cooperate with our third-party partners, so that our third-party partners will display advertisements on our websites and applications or manage our advertisements on other platforms and channels. Our third-party partners may use cookies or similar technologies to serve you ads based on your browsing activities and interests.

Various browsers may provide their own management tools to remove HMTM5 LSO. You can clear all cookies saved on your computer, and most web browsers have the ability to block cookies. But if you do this, you will need to change your user settings yourself each time you visit our website.

3. How Digital Globe Malaysia shares, entrusts processing and discloses your personal data

Where certain services are provided by Digital Globe Malaysia's authorized partners, Digital Globe Malaysia will share your personal data with such partners as described in this policy. For example, when you purchase Digital Globe Malaysia products online, Digital Globe Malaysia must share your personal data with logistics service providers to arrange delivery, or arrange for partners to provide services. In addition, as an international company, we may share personal data among other language sites of Digital Globe Malaysia. We may entrust authorized partners to process your personal information in order for the authorized partners to provide certain services or perform functions to you on our behalf. We will only entrust them to process your information for the legal, legitimate, necessary, specific and clear purposes stated in this policy. Authorized partners can only have access to the information they need to perform their duties, and we will require them through agreements not to Use this information for any other purpose beyond the scope of the commission. If an authorized partner uses your information for purposes not entrusted by us, they will obtain your consent separately. Currently, the authorized partners we entrust include the following types: Authorized partners for advertising and analysis services (including cookies and third-party partners with similar technologies), that is, for the purposes of advertising, evaluation, and optimization of advertising effects, we need to provide When advertisers and third-party partners such as their agents share some of your data, we will require them to strictly abide by our measures and requirements for data privacy protection, including but not limited to processing in compliance with data protection agreements and policies to avoid identifying individuals. identity, ensuring privacy and security. We will not share information that can be used to identify you personally with such partners unless you expressly authorize it. Digital Globe Malaysia may also disclose information to relevant law enforcement agencies or other governments if required by applicable law or in response to legal process. Agencies disclose your personal data. Digital Globe Malaysia may also disclose your data where a reasonable need exists, such as for the performance of a contract and where we believe disclosure is necessary and appropriate to prevent physical harm or property damage or to investigate possible or actual unlawful conduct.

4. How to access or modify your personal data

You should ensure that all personal data submitted is accurate. Digital Globe Malaysia will endeavor to maintain the accuracy and completeness of personal data and to promptly update such data. Where required by applicable law, you may have the right to access and obtain certain personal data we hold about you; request that we update it or correct your inaccurate personal data; refuse or restrict our use of your personal data; and request that we delete your personal data. If you want to exercise relevant rights, please contact us [Brian88@digitalmalaysiac.com]. For your own security, you may need to provide your request in writing. We will refuse to process requests if we have reasonable grounds to believe that the requests are deceptive, unenforceable or detrimental to the privacy rights of others. When required by applicable law, when Digital Globe Malaysia processes your personal data based on your consent , you also have the right to withdraw your consent at any time. However, the withdrawal of consent will not affect the legality and effectiveness of our processing of your personal data based on your consent before the withdrawal, nor will it affect our processing of your personal data based on other appropriate legitimate bases. If you think that we process your personal information If the processing does not comply with applicable data protection laws, you may contact the statutory data protection authority. For contact details of the EU data protection authorities, please refer to: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

5. How Digital Globe Malaysia protects and retains your personal data

Digital Globe Malaysia takes the security of personal data seriously. We use appropriate physical, administrative and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. For example, we will use encryption technology to ensure the confidentiality of data; we will use protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal data; and we will implement security and privacy protection Training courses to enhance employees’ awareness of the importance of protecting personal data. We will do our best to protect your personal data, however, please note that no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we will take appropriate steps to protect your personal information, Digital Globe Malaysia cannot determine or warrant the security of the information you provide to us or obtain from our website, so when using our website, you should Use at your own risk. For information on how to report security concerns, matters or possible incidents to Digital Globe Malaysia and the Digital Globe Malaysia Information Security Team, please feel free to contact us at [Brian88@digitalmalaysiac.com]. If a personal information security incident occurs, we will promptly inform you and report to the regulatory authorities in accordance with the requirements of laws and regulations. We will retain your personal data for the period necessary to achieve the purposes stated in this policy, unless required by law. The license may require an extended retention period or is permitted by law. Because the storage period of data may vary based on different scenarios and products and services, the criteria we use to determine the retention period include: the time required to retain personal data to complete the business purpose, including providing products and services, maintaining Corresponding transaction and business records, control and improve product and service performance and quality, ensure the security of systems, products and services, respond to possible user inquiries or complaints, problem location, etc.; whether users agree to a longer retention period; laws, contracts Wait for whether there are any special requirements for retaining data, etc. We will retain your registration information as long as your account is necessary to provide you with services. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on the account, and delete your corresponding personal data without special legal requirements. 6. How Digital Globe Malaysia handles it Children's personal data

Our products, websites and services are primarily intended for adults. Children may not create their own user account without the consent of a parent or guardian. Where we collect personal data from children with parental consent, we will only use or disclose this data as permitted by law, with the explicit consent of the parent or guardian, or as necessary to protect the child. If Digital Globe Malaysia discovers that it has collected a child's personal data without first obtaining verifiable parental consent, it will seek to delete the relevant data as soon as possible. 7. Third-party providers and their services

To ensure a smooth browsing experience, you may receive content or network links from third parties outside Digital Globe Malaysia and its partners (hereinafter referred to as "Third Parties"). Digital Globe Malaysia has no control over such third parties. You may choose whether to access links, content, products and services provided by third parties. Digital Globe Malaysia has no control over the privacy and data protection policies of third parties and such third parties are not bound by this policy. Before submitting personal information to third parties, please refer to those third parties’ privacy policies.

8. How your personal data is transferred globally

Digital Globe Malaysia is a global company and we may share your personal information within Digital Globe Malaysia (including subsidiaries, affiliates and parent companies) or with our suppliers and business partners as permitted by law. , and information may be transferred to other countries or regions where we operate. In addition, because we may not have a data storage center in your country, your personal data may also be transferred to a data center outside your country for storage. In such cases, Digital Globe Malaysia will take steps to ensure that the data we collect is processed in accordance with the requirements of this Policy and applicable law. Including when the personal data of data subjects located in the EU is transferred to a country or region that is not recognized by the EU as having an equivalent level of data protection, Digital Globe Malaysia will use various legal mechanisms, such as signing standard contractual clauses approved by the European Commission or requesting you to Consent to the cross-border transfer of personal data, or the implementation of security measures such as data anonymization before cross-border data transfer.

9. How to update this policy

Digital Globe Malaysia reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will post the most current version of the privacy policy here. If we make material changes to our Privacy Policy, we may also notify you of the changes through different channels, such as by posting a notice on our website or by sending an email to the email address specified in your account. way to inform you. Where required by applicable data protection laws, we will also seek your consent to any material changes that affect how we use your personal information. We encourage you to periodically review this page for the latest information about our privacy practices.

10. How to contact Digital Globe Malaysia

We have set up a personal information protection department (or privacy protection officer), and you can contact it by sending an email to Brian88@digitalmalaysiac.com. If you have any questions, comments or suggestions, please contact us. We will respond within thirty days. If you are not satisfied, you can also complain through the following channels: Brian88@digitalmalaysiac.com

Last updated: March 2024